Uplift

Providing you with an independent view of your internal digital capabilities to ensure you are harnessing your organisational assets and maximising business efficiencies.

Collaboratively, we work closely with change leaders to uplift where necessary through coaching, training, and workshops, whether that’s for individuals, teams, or specific IT practices.

Service Health Check

Using our Digital Service Portfolio Health Check approach, we draw together evidenced visibility of your current commercial position and digital capabilities and capacity. We review information and documents, interview key stakeholders and, draw on our collective experience we present our clients current ecosystem in easy to consume summaries.

  • Providing health check assessments that can be focused on strategic areas, giving a clearer picture of the current state of your organisation and practice maturity levels. Some key focus areas are:

    •         Outsourced and managed services.

    •         Internal services

    •         Cloud & SaaS

    •         Professional services

    •         Assets

Operating Model Optimisation and Design

Enabling digital leaders to transform their operating model and re-design services to deliver better outcomes.

  • Collaborating with you to understand your priorities and strategies as well as current challenges and issues and developing a new or refreshed operating model to better provide ownership, governance and direction you’re your desired outcomes. Part of this is ensuring that teams are appropriately skilled and right sized.

  • Leveraging our experience and knowledge across the public and private sectors to develop an organisation design that supports your strategic goals and aspirations and delivers efficient and repeatable service outcomes to your clients and stakeholders.

  • Using Skills for Information Age (SFIA) global framework for skills and responsibilities, we can identify roles, develop and align job description with your job grades and remuneration framework. By identifying the current roles and responsibilities within your business can help identify gaps and provide insight into roles that have changed as teams have evolved. 

    We can develop and align job descriptions to the SFIA framework providing consistent, relevant and up to date information that will help attract and recruit the best candidates into your organisation.

  • Working through a collaborative process, we design, implement and support and coach your teams with managing governance for programmes, projects, and technical functions e.g. Change Advisory Boards, Architecture Review Boards and project prioritisation.

  • Providing organisation level change management capabilities to guide change through to fruition while minimising any impact.  From the initial stages of conception and preparation, through to testing, implementation and completion.

Capability Development Services

Supporting the development of your team by focusing on evolving their knowledge and skill base through a combination of coaching, and training. Enabling continual growth, an increase in performance and improved employee satisfaction, for stronger working relationships and continued success.

Elevating your teams' capabilities through mentoring and coaching. We design key practices to enhance your teams' skills, boost performance and stay competitive in the business.

  • Engaging with your team members to map learning opportunities and set clear targets to determine the direction and required output to achieve both individual and business goals. We identify competency gaps that could spawn coaching on any of the following: technical knowledge, soft skills, people management and leadership.

  • Working with your team to understand the challenges and opportunities within your organisation and discuss the right workshop strategy to uplift and strengthen your team performance. We can do this via targeted workshop series, or have a series run over a longer duration, we can help facilitate these and ensure your team are getting the most value.

  • Developing practices using industry standards tailored to your needs to lift maturity and build repeatable, right sized processes and outcomes. Our consultants guide your through the implementation, and build your team’s competency, embedding activities for continuous improvement in areas like governance, project management, ITIL, risk management and change management.